On the Move with Mobile Identity and Blockchain

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What if you could initiate a change of address for all your accounts at once?  Sound like a dream?  With IBM Mobile Identity (MI) and blockchain technologies it could become a reality.  Consider Holly’s scenario of moving to a new apartment in the same city or state.

A New Home

Holly is moving into a new apartment within the Des Moines, IA area.  Besides the physical move, Holly has many additional duties associated with relocating; changing the address on her driver’s license, contacting the electric company to cancel service at one location and adding it to the new location, submitting a change of address form with the post office, contacting her bank, credit card companies, health insurance, and many other organizations with her new address.  Wouldn’t it be great if she could change it in one place and have it propagate to the others?  Let’s investigate how this could happen.

Trusted Business Network

Holly uses IBM Mobile Identity and has her mobile Iowa driver’s license and medical insurance card stored in her Identity Wallet (the MI Owner App).  Holly decides to update her electric service first and contacts MidAmerican Energy by phone to arrange for the service termination and addition at her new address.  MidAmerican Energy updates Holly’s information within its system.  Because MidAmerican Energy is a participant in a trusted digital identity business network based on blockchain technology, the change of address for Holly is visible to all other parties participating in the business network, including the Iowa DMV.

Win-Win for All Parties

As a collaborating member within the business network, the DMV trusts the attestations that MidAmerican Energy has made about Holly because there is a certified auditable entry in the blockchain ledger by a reliable network member. Upon receipt of an address change event for Holly, the Iowa DMV issues an update to its own internal system with the new address and generates a new digital license for Holly.  The new license is immediately sent to Holly’s mobile device.  Within seconds of Holly hanging up the phone with MidAmerican Energy, an updated mobile driver’s license is delivered to her smartphone. The same update can occur for her medical insurance card as well.

Mobile Identity update notification on mobile phoneConsider the institution and citizen convenience benefits. Holly saves time by not having to make the same identity trait change to all her government and business relationships. The businesses benefit financially by having an automated process with minimal employee involvement. It is a win-win for all involved parties.

 

 

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Becky Gibson
Becky is a Senior Technical Staff Member in the Emerging Technologies Group at IBM. Her career has spanned many products and programming languages and she has contributed to both commercial and open source projects. Becky is widely recognized for her efforts in the area of Web Accessibility - making the Web usable by people of all abilities. She has now turned her attention and efforts to the area of digital identity and mobile identity solutions.
Becky Gibson
Dan Gisolfi
As CTO for Trusted Identity, Dan is focused on the development and execution of a trusted identity strategy for both citizen and corporate identity interactions using blockchain technologies. This endeavor includes the development of a formal IBM Mobile Identity offering, the definition and development of a trusted identity reference architecture, and the creation of devops tools that streamline the delivery of trusted identity solutions for clients.
Dan Gisolfi
Dan Gisolfi

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